POLICIES

 

Nalani’s calendar is currently booked out 2-3 months in advance. When an appointment is made, 3 hours has been blocked off for each client and others have been turned away. Because Nalani believes in quality over quantity, she thoroughly takes her time with each and every client providing an in depth consultation, detailed shaping and quality service. Canceling or rescheduling within 10 days may not allow Nalani sufficient time to find someone else to fill in the slot, resulting in forfeiture of monies paid. Please review your schedule thoroughly before booking an appointment.

*PLEASE NOTE THAT ALL DEPOSITS ARE NON-REFUNDABLE/NON-TRANSFERABLE. IF YOU RESCHEDULE A TOTAL OF 3 TIMES BETWEEN THE INITIAL SERVICE AND TOUCH-UP SESSION, YOU WILL NO LONGER BE A CLIENT OF BEAUTYBOTT, LLC.*

DEPOSITS – INITIAL SERVICE

A $150 NON-REFUNDABLE/NON-TRANSFERABLE DEPOSIT is required in order to book and confirm your appointment and will be deducted from the total cost of your service. If you need to reschedule your appointment, you must do so 10 days prior to your appointment date. All cancelation/rescheduling within 10 days are subject to a rebooking fee.

  • Rescheduling within 10 days – $25 rebooking fee (will not be applied towards current or future services)
  • Rescheduling within 48 hours – $50 rebooking fee (will not be applied towards current or future services)
  • NO CALL/NO SHOW - $50 rebooking fee (will not be applied towards current or future services)

DEPOSITS – TOUCH-UP

All touch-ups between 4 weeks until 12 months must be paid in full at time of booking and are non- refundable/non-transferrable. Any touch-ups done between 1-2 years, a $150 non-refundable/non- transferrable deposit is needed to hold your spot. If you need to reschedule your appointment, you must do so 10 days prior to your appointment date. All cancelations/rescheduling within 10 days is subject to a rebooking fee.

  • Rescheduling within 10 days – $25 rebooking fee (will not be applied towards current or future services)
  • Rescheduling within 48 hours – $50 rebooking fee (will not be applied towards current or future services)
  • NO CALL/NO SHOW - $50 rebooking fee (will not be applied towards current or future services)

TARDINESS

Please arrive 15 minutes prior to your appointment time as appointments are taken back to back. If you arrive 30 minutes pass your appointment time, your appointment may have to be rescheduled and your deposit will be forfeited. If you need to reschedule, another deposit will be taken in order to hold your slot.

OUT OF TOWN CLIENTS

Please keep in mind that there might be some unforeseen circumstances beyond Nalani’s control, which can potentially result in appointment cancellation. Should this happen, beautybott, LLC is not responsible for any travel/lodging expenses. It is suggested to purchase travel insurance.