general booking tips
PLEASE NOTE THAT ALL APPOINTMENTS MADE ONLINE IS AN “APPOINTMENT REQUEST” AND NOT CONFIRMED. WE WILL REACH OUT TO YOU TO MAKE SURE YOU MEET THE SCREENING CRITERIA. IF YOU ARE NOT A CANDIDATE FOR OUR SERVICES, YOUR APPOINTMENT WILL BE DECLINED. IF YOU DO NOT RESPOND WITHIN 3 ATTEMPTS (TEXTS & EMAIL COMBINED), WE WILL DECLINE YOUR APPOINTMENT. IF YOU SHOW UP TO YOUR APPOINTMENT AND FAIL TO FAMILIARIZE YOURSELF WITH THE CONTRAINDICATION OR DECIDE TO NOT PROCEED WITH THE SERVICE FOR ANY REASON, YOUR DEPOSIT WILL BE FORFEITED.
TO SEE THE LIST OF CONTRAINDICATIONS, PLEASE CLICK HERE. IT IS YOUR RESPONSIBILITY TO REVIEW THE CONTRAINDICATIONS/BEFORE-AFTERCARE BEFORE BOOKING AN APPOINTMENT.
EXISTING CLIENTS: Touch up rates are counted from your LAST SESSION DATE until your NEXT SESSION DATE (not the date that it was booked). Please plan ahead and book 3-6 months in advance. Client is responsible for any remaining balances due day of service. Additionally, if any of Nalani’s existing clients do not want to wait for Nalani, please feel free to book with one of our Jr. Artist.
WE HAVE THE RIGHT TO REFUSE/DECLINE SERVICES TO ANYONE (NEW AND EXISTING CLIENTS) AND WILL BE UP TO OUR DISCRETION WITH OR WITHOUT REASON.